Mission & Values

Our primary focus is supporting individuals with developmental disabilities and individuals with mental illness. Our mission is to help our clients reach their full potential given their personal challenges. We are committed to improving the quality of life for individuals with developmental or physical disabilities by alleviating barriers to their independence & striving to help them reach their full potential.

TLC Mission & Values

We are an agency committed to providing the best quality home and community-based services. Our primary focus is supporting developmentally disabled individuals, individuals with mental illness and people disabled via a traumatic brain injury. Our mission is to help our clients reach their full potential given their personal challenges.
We take our role as primary caregiver very seriously. We coordinate with Parents, Guardians, Support Coordinators and Public Fiduciaries, schools and Behaviorists (team members) to assist our clients to build skills in all areas; including community integration, socialization, personal development, etc. We then track our progress against specific and measurable goals as directed by each clients’ Individual Support Plan (ISP). We provide the training, quality control and reporting mechanisms that make sure all team members know the goals we are pursuing, progress to date, and what still needs to be accomplished.

Unlike many of our competitors, we serve clients with multiple disabilities. We understand that the combinations of intellectual disability, mental illness and traumatic brain injury require specialized care. We subscribe to a philosophy which offers cost-effective, safe, personalized and quality care; fosters resident independence and individuality; allows residents’ choice of care and lifestyle; protects residents’ rights to privacy; nurtures the spirit of residents with dignity and respect; and involves family, friends and the community.

Our services support the individual’s choices and preferences in order to maintain their dignity and independence. We assist clients in a spirit of concern for their welfare, gaining satisfaction and a sense of pride for the value that we add to their lives. Our promise to our residents and their families is to treat your loved one as though they are an extension of our own families, providing kind, compassionate care regardless of what care level is needed. We have both the people and the training in place to ensure that clients with multiple disabilities get the care they need, require and deserve. TLC recognizes this population is the most vulnerable population and deserve and require supports and services in all areas.

Beliefs & Values

  • We believe that the individuals we support are unique individuals who have intrinsic worth and the right to live a life of dignity.

  • We believe that it is our role to support and empower the individual and to encourage the individual to make his/her own informed decisions whenever possible.

  • We believe that the individual with disabilities has the right to live a meaningful life while fully participating in the community at large.

  • We believe in providing quality, humane care in a safe environment and protecting the individuals in our care from harm.

  • We believe in supporting and assisting the individuals in our care to remain connected to natural support networks.

  • We believe in ensuring the rights of the individuals in our care.

  • We believe in operating respectfully with the individuals, their family members and guardians, employees, as well as other related agencies, state representatives and the community at large.

  • We believe in training, supporting and empowering our employees to perform at their best always.